Premium support services can be used by any BeRTOS developer, regardless of the version chosen (Community Ed. o Windows SDK).
We guarantee, in all services, responses in time to solve the problem and restart the development: from 24 hours to 7 working days since the request.
We have divided the services into two different categories: Ticketing e Full Support.
Below the services included in each category are detailed:
Ticketing
The Ticketing service is done directly by email. After the subscription, you will get tickets (alphanumeric codes) to be used for your requests.
| Ticketing | |
|---|---|
| 1 Ticket with direct response within 24 working hours | 35 € |
| 5 Tickets with direct response within 24 working hours | 125 € |
| 10 Tickets with direct response within 24 working hours | 200 € |
The service doesn't includes code debugging but only problems with using BeRTOS modules.
→ When purchasing a BeRTOS SDK license you will get ticketing support for one year without limitation included.
Code & Deploy
The Full Support service offers code debug and analysis of programs developed with BeRTOS by our customers.
Develer, BeRTOS project official maintainer, offers an expert developer to help you solving any problem you may have encountered when developing programs with BeRTOS.
The service provides a set of hours to be used on demand, without expiring date; you can use the hours in any moment.
| Code & Deploy | |
|---|---|
| 10h of support - service guaranteed within 7 working days. | 800 € |
| 40h of support - service guaranteed within 7 working days. | 2.400 € |
| 80h of support - service guaranteed within 7 working days. | 4.000 € |
The prices don't include the cost of the transfer which will be charged to the customer.
Request Premium support services!
Insert here your email address and in the notes field the service you are interested into. You will be contacted soon by our commercial agent.
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