Satisfaction guaranteed: When purchasing BeRTOS SDK you have a full money back within 30 days without conditions.
These are our special return guarantee conditions:
- The whole amount of your payment will be returned without conditions;
- The return money transfer will be within 2 weeks from your return request confirmation;
- Your license will be deactivated only when the return money transfer is done.
|What the law says||What do we do|
|The customer can ask for a refund within 10 days from the purchase.||The customer can ask for a refund within 30 days from the purchase. Because we know that evaluating a software needs time.|
|The customer must send a letter using recorded delivery with acknowledgement of receipt at his expense.||The customer can change his mind and communicate as he prefers, by e-mail, fax o telephone.
If the customer isn't satisfied, there's no need to prove anything. Upon receiving a refund request, we will refund the whole amount paid, no question asked.
|Right of withdrawal doesn't apply to software and operating systems.||We extend to software the right of withdrawal for 30 days. We want our customers to be satisfied.|
Why these guarantees?
- We are looking for a demanding and correct customer;
- We are sure about the quality of our embedded system;
- We don't want your money if you're not really satisfied.